Accessing Your Member Account
Manage your plan with your online member account.
Your MyTruAdvantage member account keeps your information available at your fingertips and is a good place to go for details about your plan. With your online member account, you can access your personalized health insurance information, anytime, anywhere.
Hours are :
October 1 – March 31 : 7 Days a week, 8:00am – 8:00pm, Local Time
On Thanksgiving and Christmas Day, leave us a message and we’ll return your call within 1 business day.
April 1 – September 30 : Monday – Friday 8:00am –8:00pm, Local Time
On weekends and holidays, leave us a message and we’ll return your call within 1 business day.
Here are just a few ways your member account can help you manage your plan:
- Track your spending
Track your out-of-pocket spending, including your current deductible balance, copays, prescription costs, claims and more
- Access your claims and EOBs
View your claims submitted for reimbursement and explanation of benefits (EOBs) for services received, all in one easy-to-access place.
- View your plan details
Access details about the benefits included in your plan, including your prescription, vision, dental, hearing coverage and more
- Find an in-network provider
Search for local doctors and hospitals you know and trust, as well as a wide network of providers and locations in Indiana and beyond
- View your member ID card
Need to share your ID card with a specialist or pharmacy? Simply log in to your member account for instant access to your member ID card
Click on Member Login to create an online member account and login. Have questions about your member account or need assistance creating an account? Let us know. We’re here to help!
MyTruAdvantage Member Services
(844) 425-4280 (TTY: 711)