As you start using your MyTruAdvantage plan, you may want to look up information about your coverage, including information about copays, prescription coverage, extras included in your plan, and more.
At MyTruAdvantage, we want to make sure you have the details you need about your plan wherever you are, and whenever you need it. Here are three ways to check what’s included in your plan.
1. Check your Evidence of Coverage (EOC)
Your Evidence of Coverage is a list of the benefits included in your plan and your plan costs. You can find your EOC here on our website. From this page you can select the EOC for your plan, whether you have :
2. Check your List of Covered Drugs (Formulary)
Your List of Covered Drugs, also known as a Formulary, is a list of the generic and brand-name prescription drugs covered under your plan, as well as their cost tier. At MyTruAdvantage, we make it easy to check if your medication is covered by using our online Formulary search tool. Simply type in the name of your drug to make sure it is covered under your plan. You can also download a printable version of your Formulary.
*TIP! To determine the cost of a medication, find the tier for your medication in the formulary and check the Evidence of Coverage (EOC) for your plan to find the cost of that tier.
3. Call or email us!
Have questions about what’s included in your plan? Let us know how we can help. We’re here for you and want you to understand your coverage so you can get the most from your plan.
MyTruAdvantage Member Services
(844) 425-4280 (TTY: 711)
MemberServices@MyTruAdvantage.com
Hours are :
October 1 – March 31 : 7 Days a week, 8:00am – 8:00pm, Local Time
On Thanksgiving and Christmas Day, leave us a message and we’ll return your call within 1 business day.
April 1 – September 30 : Monday – Friday 8:00am –8:00pm, Local Time
On weekends and holidays, leave us a message and we’ll return your call within 1 business day.
Southeastern Indiana Health Organization, Inc. doing business as MyTruAdvantage, has HMO and PPO plans with a Medicare contract. Enrollment in Southeastern Indiana Health Organization, Inc. Medicare plans depends on contract renewal This information is not a complete description of benefits. Call 1-844-425-4280 (TTY: 711) for more information.
See a complete list of disclaimers
Medicare beneficiaries may also enroll in MyTruAdvantage HMO and PPO plans through the CMS Medicare Online Enrollment Center, located at www.medicare.gov.
Last Updated : 12/05/2023 [1] Y0150_4006_SM0398_2024
