Your Member Handbook

Whether you’re getting ready to start your MyTruAdvantage plan or are already a member, your Member Handbook gives you information on how to use your plan, ways to contact us and more. It’s a handy resource for keeping information about your plan at your fingertips.

You were mailed a copy of your Member Handbook when your plan started. You can also view an online version of your Member Handbook anytime in your Member Account.

If you would like another copy or have any questions, please let us know. We’re here to help!
MyTruAdvantage Member Services
(844) 425-4280 (TTY: 711)
MemberServices@MyTruAdvantage.com

Our hours are 8 a.m. to 8 p.m., 7 days a week. On Thanksgiving and Christmas, as well as holidays and weekends from April 1 through September 30, alternate technologies (for example voice mail) will be used and we will return your call within one business day.